Privacy Policy

At glyxshralau, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our custom furniture services, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018 of Ireland.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our website, submit forms, or engage our services:

• Name, email address, phone number, and physical address
• Payment information (processed through secure third-party payment processors)
• Design preferences, project specifications, and other information you provide during consultations
• Communications between you and our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including:

• IP address, browser type, operating system
• Pages visited, time spent on pages, links clicked
• Referral source (how you found our website)
• Device information (screen resolution, language preference, etc.)

This information helps us improve our website, enhance your browsing experience, and better understand how visitors use our site.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and provide certain website features.

For detailed information about the cookies we use and how you can manage them, please see our Cookies Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, personalizing, and improving our products and services
• Processing and fulfilling your orders and custom furniture projects
• Communicating with you about your inquiries, orders, and ongoing projects
• Sending administrative information, such as updates to our policies
• With your consent, sending marketing communications about new products, special offers, or other information we think may interest you
• Analyzing website usage and trends to improve our website functionality and user experience
• Protecting against unauthorized access and other security concerns
• Complying with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the limited circumstances described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you (such as payment processors, delivery partners, and email service providers), provided they agree to keep this information confidential.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, or in the good-faith belief that such action is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

The safety and security of your information also depends on you. We urge you to be careful about sharing your personal information with others and to maintain the confidentiality of any account passwords or access credentials.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for warranty purposes, statutes of limitations, litigation, or regulatory investigations)

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. Under GDPR these include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month or inform you if additional time is required in accordance with applicable data protection laws.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues (www.dataprotection.ie).

7. Data Provided By Others

Our services are designed for residential and commercial clients commissioning bespoke furniture. Please ensure that any personal information you share relates to individuals who have authorised you to provide that data. If you believe information has been supplied without appropriate permission, contact us so we can review and address the matter promptly.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective immediately upon posting on this page, with the "Last updated" date at the top reflecting the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

glyxshralau
10 Bedford Row
Prior's-Land, Limerick V94 A667
Ireland
Email: info@glyxshralau.world
Phone: +353 61 597 668

We will make every effort to respond to your inquiry promptly and address your concerns appropriately.